Privacy policy

Who this covers

This policy covers this website, run by Spitfire Motorsports LLC, doing business as Spitfire Automotive, owned by Nick Ceccanti, at 6341 Ontario Center Rd, Ontario, NY 14519. It explains what the site collects, why, and what happens to it.

What the request form collects

The request form is the only place this site asks for information. It asks for:

• Your name.
• A phone number, an email address, or both, and whether you want a call, a text or an email back.
• Your vehicle (year, make and model) and what it is doing or what you want done.
• If you choose, a preferred drop-off day and time of day.
• A tick in the box agreeing that we can use these details to reply to you about your car.

The form does not ask for payment details, your address, your license plate or your VIN. Payment only happens in the shop.

Why we use it

Only to reply to you about your car: to call, text or email you, set up a time, and do the work you ask for. We do not use it for marketing, and we never sell, rent or trade your information.

Where it goes

• Email: when you send the form, your details are emailed to the shop's inbox. Resend, an email delivery service, carries that email. The inbox is a Google (Gmail) account.
• A consent record: the site also keeps a copy of what you sent, the exact consent wording you agreed to, the time, and your browser type (not your IP address). It is stored with Cloudflare and deleted automatically after 12 months. It shows that you asked us to contact you.
• Spam protection: the form uses Cloudflare Turnstile to check that a real person is sending it. Turnstile runs from Cloudflare's servers and looks at signals from your browser to do that check. Cloudflare's privacy policy explains how.

Cloudflare also hosts this website. Each of these companies handles data under its own privacy terms.

What the site does not do

• No analytics or visitor tracking.
• No advertising, ad pixels or retargeting.
• No selling or sharing of your information for anyone else's marketing.
• No cookies set by this site. The cookie policy lists what was measured.

How long it is kept

The consent record is deleted automatically after 12 months. The email stays in the shop's inbox as the record of your request until it is no longer needed or you ask us to delete it. Work orders and invoices for work done in the shop are kept as normal business records.

Your choices

You can ask what information we have from you, ask us to correct it, or ask us to delete it. Call or text (315) 584-1324, or email [email protected]. We may need to confirm it is you before we hand anything over or delete it.

Children

This site is for vehicle owners and is not aimed at children. It is not meant for anyone under 13, and in line with New York's Child Data Protection Act it does not knowingly collect information from minors. If you think a minor has sent us a request, contact us and we will delete it.

Keeping it safe

Under New York's SHIELD Act we use reasonable safeguards for the information you send: the site only works over an encrypted connection (HTTPS), the form checks for spam, the keys to the email and storage services are kept out of the website's code, and access to stored requests is limited to the shop and The Wright Click, which builds and looks after this website.

If a breach ever exposes your private information, we will tell you as New York law requires.

Changes

If this policy changes, the new version will be posted on this page with a new date at the top.